PurpleHere POS v3.81 Update

2026-09-04

What's New

Contact support from anywhere

A Contact Support button now sits at the bottom of the sidebar on every screen, taking you straight to the inquiry page for your role. It is available on every plan — previously the inquiry menu only appeared on Professional and above, so Basic stores had no way in.

Report an error the moment it happens

If a screen breaks, the error page now has a Send this error button and an optional "What were you doing?" line. One tap files the inquiry immediately, with the error, the screen you were on, your account and the app version attached automatically — so you don't have to describe anything for us to reproduce it.

Pressing it repeatedly for the same error still files just one ticket.

App install fixes

The install button now reads your device correctly. iPad and Mac were being reported as desktop, so nothing happened when you tapped it. Windows gets the desktop app, Android gets the Android app, and iPad and Mac get web app (PWA) install — each with step-by-step instructions.

Purchase order receiving

Receiving a purchase order in parts now adds up correctly. Receiving was written in two places and the received quantity could drift.

Recipes

Brand recipe edits save again — saving had been failing with an error. The buttons in the recipe dialog are now pinned to the bottom instead of scrolling out of reach.